Intel Capital - Portfolio Company: Streamline Solutions


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Streamline Solutions
(AUSTRALIA)

Level 6 24 Albert Road
South Melbourne VIC 3205
Ph: 61-3-9690-8700
Fax: 61-3-9699-4740

www.ssolutions.com.au

Headquartered in Melbourne, Australia, Streamline Solutions is a leading developer of Web-enabled Customer Relationship Management (eCRM) and Contact Centre technologies. Working with strategic alliances, Streamline Solutions provide Web-enabling technologies to businesses seeking to seamlessly automate and integrate their business processes, and to better understand their customers.

Streamline Solutions' eCRM solution, eTouchpoint*, offers businesses the ability to capture a wealth of information, enabling them to better assess their customers' needs. eTouchpoint* integrates all communication channels (phone, fax, email and the internet) and keeps track of every customer interaction, enabling individualized sales & marketing campaigns to be tailored and delivered to each customer at the point of contact. The focus of eTouchpoint* is to assist businesses in knowing their customers, enabling more personalized interactions.

David Tang, CEO and Founder
David Tang, Founder and CEO, has many years experience in the field of Information Systems. Prior to founding Streamline Solutions in 1993, Tang provided consulting services to Andersen Consulting and many other leading Australian organizations. Tang also served as Chief Information Officer for Motorola Communications Australasia for seven years. Tang has qualifications in Economics and Information Technology, and is a member of the Australian CPA.

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