Challenge:
An innovator in business telecommunications, Inter-Tel had a fast-growing sales organization that was outstripping the company's ability to communicate with its dealers. Inter-Tel needed a Web-based communication link to its sales channel that would personalize content, integrate easily with back-end systems and deploy in time for an impending dealer meeting.

Solution:
Webridge helped Inter-Tel build a new sales channel extranet that delivered extensive content personalization. The integrated e-Business solution runs exclusively on Intel® architecture and employs global managed hosting services from Intel® Online Services. The new site was tested and fully operational in less than 120 days.

		Servers:			* 6350 with four Intel® Pentium® III Xeon" processors
		Web application:			Webridge* Extranet!*
		Operating system:			Microsoft* Windows* NT (Upgrade to Windows* 2000 scheduled)
		Data replication:			Vision Solutions* Symbiator*
		Remote management software:			Netopia* Timbuktu* Pro, Intel® Online Services VPN
		Integration technology:			Extensible Markup Language (XML), Microsoft .NET*
		Integration services:			Webridge
		Application monitoring:			Freshwater SiteScope*
		Backup services:			IBM* Tivoli*

An easily managed, highly personalized extranet site gives Inter-Tel and its dealer organization a competitive edge with streamlined sales support, reduced channel conflict, faster inquiry response and lower operating expense.