Intel in Summary | Financial Data | Corporate FAQ
Intel Inside® Program
For more than three decades, Intel Corporation has developed technology enabling the computer and Internet revolution that has changed the world. Founded in 1968 to build semiconductor memory products, Intel introduced the world's first microprocessor in 1971. Today, Intel supplies the computing and communications industries with chips, boards, systems, and software building blocks that are the "ingredients" of computers, servers and networking and communications products. These products are used by industry members to create advanced computing and communications systems. Intel's mission is to be the preeminent building block supplier to the Internet economy.
Microprocessors, also called central processing units (CPUs), are frequently described as the "brain" of a computer because they control the central processing of data in personal computers (PCs), servers, workstations, and other devices.
PCs and Enterprise Systems:
- Microchips used in high-performance and value desktop and mobile PCs, PC tablets, and entry-level to high-end servers and workstations
- Chipsets, which perform the essential logic functions surrounding the CPU, for computers, servers and workstations
- Motherboards, which combine Intel microprocessors and chipsets to form the key subsystem of a PC or server
Networking and Communications:
- Microchips used in the systems that transmit and direct traffic across the Internet and corporate networks
- Networking devices and equipment that provide access to the Internet, local area networks and home networks
- Hardware and software for integrated voice and data networks
- Wireless networking products for home and business
- Hardware components for high-speed, high-capacity optical networks
- Embedded control microchips designed to perform specific functions in devices such as laser printers, factory floor automation instruments, cellular phone base stations, and network communications hubs, routers and switches
Wireless Communications and Computing:
- Applications processors, which process data functions such as calendar and email programs, for wireless handheld devices and cellular phones
- Baseband chipsets, which enable voice communication functions, for wireless handheld devices and cellular phones
- Flash memory, which retains data when a device's power is turned off
New Business Initiatives
- Web hosting and data center services
- Photonic design and manufacturing services for optical component and system manufacturers
- Custom chip, or application specific integrated circuit (ASIC), design and manufacturing services
Operational Overview
Manufacturing
Intel is a leader in semiconductor manufacturing and technology and has established a competitive advantage through its scale of operations, agility of its factory network, and consistent execution worldwide. Intel has 12 fabrication facilities and 12 assembly and test facilities worldwide. Intel produces the silicon for its high-performance microprocessors, chipset and flash memory components in its fabrication facilities. After the silicon-based products are created, they are sent to Intel's assembly and test facilities where each wafer is cut into individual microprocessors, placed within external packages, and tested for functionality. In 2001, Intel spent $7.3 billion on capital investments to help build manufacturing capacity and increase manufacturing efficiency. Four fabrication facilities now operate using 0.13-micron manufacturing process technology. This process shrinks line widths on silicon transistors to just 1/1000th the width of a human hair, which increases processor performance while requiring less power and lower cost per chip. Intel also began the manufacturing conversion from 200 mm silicon wafers to 300 mm silicon wafers. Chip fabrication costs on 300 mm wafers will be at least 30 percent lower than on 200 mm wafers.
Research and Development
In 2001, Intel spent $3.8 billion on R&D. The company's technology investments differentiate Intel from competitors and provide the foundation for future growth. Intel is conducting advanced research to overcome technical barriers so they will not impede the company's future manufacturing and product plans. Intel Labs, the R&D arm of Intel, is comprised of more than 6,000 researchers and scientists in labs around the world.
e-Business
Intel's mission is to be a worldwide, 100 percent e-Corporation that maximizes profitability, responsiveness and innovation. The company has built its internal infrastructure and practices around its own products and technologies. Intel handles everything online, from order processing to materials management to accounts payable. More than 60 percent of Intel's materials transactions and 85 percent of customer orders are processed electronically.
Additional information about Intel is available at www.intel.com/pressroom.
2001 Financial Data (in millions)
- Net Revenues: $ 26,539
- Net Income: $ 1,291
- R&D Investment: $ 3,796
- Diluted Earnings Per Share (dollars): $ 0.19 (adjusted for stock splits through 1999 and includes acquisition-related costs)
2001 Geographic Breakdown of Revenues
- Americas - 35%
- Europe - 25%
- Asia-Pacific - 31%
- Japan - 9%
Intel Corporate Frequently Asked Questions (FAQs):
Q1: How do I contact Intel by telephone, mail, or in person?
Q2: What's Intel's email address? I'd like to send a question or comment.
Q3: Are there any electronic forums or services for ongoing discussions on Intel products?
Q4: I'm an investor (or am interested in becoming one). I'd like to find some financial information about Intel.
Q5: Is it possible to tour the Intel facilities?
Q6: What can you tell me about a rumored upcoming product?
Q7: What can you tell me about an existing or upcoming product from a competitor?
Q8: I'm developing a home page on the Web. Can I link to Intel's site? Will Intel include a reference to my site, or an endorsement or mention of my company's product(s)?
Q1: How do I contact Intel by telephone, mail, or in person?
Members of the Press can contact Intel Press Relations Managers around the world with a web mail form in our Contact Intel PR area.
For specific country-by-country information on phone numbers and Intel authorized resellers, go to www.intel.com/feedback.htm.
The general Intel Customer Support number for the US and Canada is (800) 628-8686. This number can be used to contact us about a wide variety of topics. The main switchboard number for calling Intel directly in the United States is (408) 765-8080. This is the number for the Santa Clara, Calif., facility.
The Intel corporate mailing address is:
Intel Corporation
2200 Mission College Blvd., P.O. Box 58119
Santa Clara, CA 95052-8119
USA
Q2: What's Intel's email address? I'd like to send a question or comment.
For direct correspondence, the general electronic address is support Intel engineers and support personnel answer all questions sent to this account. We try to respond to queries to this account within two working days of receiving them.
We answer a wide variety of questions through this account. All current Intel products are supported, as well as messages on future products. In addition, we answer general corporate questions. However, we do receive some inquiries which we can't support such as questions regarding older or discontinued products. If your question is regarding another company's product(s) or a general computer issue, we probably won't be able to answer those type of questions.
Q3: Are there any electronic forums or services for ongoing discussions on Intel products?
Intel's News Group, http://www.intel.com/newsgroups/index.htm, is an HTTP newsgroup service that gives you the ability to leave messages, browse other user's messages and discuss the latest in computer developments. You can talk with our experienced Customer Support engineers or other experienced Intel product users in a peer to peer climate. In addition, you can add attachments to a message in the form of a graphic, audio file or configuration file.
Q4: I'm an investor (or am interested in becoming one). I'd like to find some financial information about Intel.
Please see Intel's Investor Relations Web site (http://intel.com/intel/finance/index.htm).
Q5: Is it possible to tour the Intel facilities?
No. We don't offer tours of our facilities. As an alternative, if you live in or will be visiting Silicon Valley, you're welcome to stop by and visit the Intel Museum (http://intel.com/intel/intelis/museum/).
Q6: What can you tell me about a rumored upcoming product?
As a general rule, Intel doesn't comment publicly on unannounced products.
Q7: What can you tell me about an existing or upcoming product from a competitor?
We don't comment on competitors' products, whether current or unannounced.
Q8: I'm developing a home page on the Web. Can I link to Intel's site? Will Intel include a reference to my site, or an endorsement or mention of my company's product(s)?
Yes, you can link to our Web site. However, it won't be possible for us to provide a link to your site or to help announce or endorse your products. In addition, you cannot use the Intel Inside® Logo as a link unless you are a Licensee of the Intel Inside Program.
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